These days I have been suffering delays, disruptions and cancellation in the the now called "Frozen England" with buses, trains, and even flights. One of the flying companies which more cancellations has suffered is Easy Jet is informing its clients through twitter. Some minutes ago, I discovered another Twitter service opened for Gatwick airport, again used to help people affected by problems with their flights.
Visit the twitter sites proposed, read some lines and after that, tell us here your options of your experience after that. Do you think it could be a good help for you in the case you would be waiting for a possible delay, a refund of your flight, etc.?